FAQ's

Depending on your location, delivery typically takes 3-15 business days. We use reliable international logistics to ensure your printer arrives safely.

Yes, you can return your order, but it depends on the item’s condition and category:

• Printers/Machines: Can only be returned within 7 days and must NOT have been filled with ink. Once ink is added, returns are not accepted.
• General Items: Must be unused, in original packaging, and reported within 30 days.
• Defective Items: Contact after-service within 30 days for an exchange or store credit.
• Non-returnable: Sale items, gift cards, and custom products.

How to start a return:

1. Email first: You must contact afterservice@colorsun.com for approval. (Unrequested returns will be rejected).
2. Shipping: The buyer is responsible for return shipping costs unless the item is confirmed defective.

Refund Policy->

Yes, we ship worldwide free. Please provide your address at checkout to see the available shipping options.

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Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.